25 Feb 2009
ATX Group has announced its plans to serve the European market in the near future through agreements with third-party providers. ATX is one of the leading providers of customized telematics services to the global automotive industry and is currently pursuing telematics business in the Asian and South American markets through similar agreements with local providers of call center services and technical operations across those regions.
According to ATX president, Steve Millstein, the company's recent experience in other markets they've entered demonstrates that the strongest business model is one that combines their expertise with providers who are already established in the local market with services.
The ATX telematics response center provides services directly to drivers in Germany, Austria, France, Italy, Switzerland, and the United Kingdom and the company contracts with other providers to serve drivers in Spain, Belgium, the Netherlands, and Luxembourg. The company has long stated a desire to provide eCall and other connected vehicle services across the European Union.
Entering the European market in 2003 through its acquisition of the Mannesman/Vodafone unit, PASSO, ATX's significant achievements include the development of a unique Web interface with emergency dispatch centers that adds data to information verbally provided by ATX response specialists in Dusseldorf. ATX Europe was also involved in the earliest developments of delivering Web-based content into the vehicle.